:root {
  --bg: #0b0f18;
  --bg-2: #111725;
  --bg-3: #172033;
  --line: #222d44;
  --line-soft: #1a2437;
  --txt: #e8edf7;
  --txt-2: #9aa8c2;
  --txt-3: #64748b;
  --gold: #d8b56a;
  --gold-dim: #a8863f;
  --ok: #22c55e;
  --warn: #f59e0b;
  --err: #ef4444;
  --info: #38bdf8;
  --roxo: #a855f7;
  --r: 10px;
  --shadow: 0 10px 30px rgba(0, 0, 0, .45);
  color-scheme: dark;
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  height: 100%;
  background: var(--bg);
  color: var(--txt);
  font: 14px/1.5 "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif;
  -webkit-font-smoothing: antialiased;
}

a { color: var(--gold); text-decoration: none; }
button, input, select, textarea { font: inherit; color: inherit; }
input, select, textarea {
  background: var(--bg);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 8px 10px;
  width: 100%;
  outline: none;
}
input:focus, select:focus, textarea:focus { border-color: var(--gold-dim); }
textarea { resize: vertical; min-height: 72px; }
::placeholder { color: var(--txt-3); }

/* ---------------------------------------------------------- estrutura */
.splash { display: grid; place-items: center; height: 100vh; }
.spinner {
  width: 34px; height: 34px; border-radius: 50%;
  border: 3px solid var(--line); border-top-color: var(--gold);
  animation: gira .8s linear infinite;
}
@keyframes gira { to { transform: rotate(360deg); } }

.shell { display: grid; grid-template-columns: 232px 1fr; min-height: 100vh; }

.side {
  background: var(--bg-2);
  border-right: 1px solid var(--line-soft);
  display: flex; flex-direction: column;
  position: sticky; top: 0; height: 100vh;
}
.side .marca {
  padding: 18px 18px 14px;
  display: flex; align-items: center; gap: 10px;
  border-bottom: 1px solid var(--line-soft);
}
.side .marca b { font-size: 15px; letter-spacing: .3px; }
.side .marca span { display: block; font-size: 11px; color: var(--txt-3); letter-spacing: .12em; text-transform: uppercase; }
.logo {
  width: 30px; height: 30px; border-radius: 8px; flex: none;
  background: linear-gradient(140deg, var(--gold), #8a6b28);
  color: #0b0f18; display: grid; place-items: center; font-weight: 800;
}
.nav { padding: 10px; display: flex; flex-direction: column; gap: 2px; flex: 1; overflow: auto; }
.nav button {
  display: flex; align-items: center; gap: 10px;
  background: none; border: 0; border-radius: 8px;
  padding: 9px 11px; color: var(--txt-2); cursor: pointer; text-align: left; width: 100%;
}
.nav button:hover { background: var(--bg-3); color: var(--txt); }
.nav button.on { background: var(--bg-3); color: var(--gold); font-weight: 600; }
/* o bloco da conta e IRMAO do .nav, nao filho - o seletor errado deixava
   avatar, nome e botao de sair empilhados um sobre o outro */
.side .conta {
  border-top: 1px solid var(--line-soft); padding: 12px;
  display: flex; align-items: center; gap: 10px;
}
.avatar {
  width: 30px; height: 30px; border-radius: 50%; flex: none;
  background: var(--bg-3); border: 1px solid var(--line);
  display: grid; place-items: center; font-size: 12px; font-weight: 700; color: var(--gold);
}

.main { min-width: 0; display: flex; flex-direction: column; }
.top {
  position: sticky; top: 0; z-index: 20;
  background: rgba(11, 15, 24, .86); backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--line-soft);
  padding: 14px 22px; display: flex; align-items: center; gap: 14px;
}
.top h1 { margin: 0; font-size: 17px; font-weight: 650; }
.top .busca { flex: 1; max-width: 460px; position: relative; }
.top .busca input { padding-left: 32px; background: var(--bg-2); }
.top .busca::before {
  content: "⌕"; position: absolute; left: 11px; top: 6px; color: var(--txt-3); font-size: 16px;
}
.conteudo { padding: 20px 22px 60px; }

/* ------------------------------------------------------------ blocos */
.card {
  background: var(--bg-2); border: 1px solid var(--line-soft);
  border-radius: var(--r); padding: 16px;
}
.card h3 { margin: 0 0 12px; font-size: 13px; text-transform: uppercase; letter-spacing: .08em; color: var(--txt-3); }
.grade { display: grid; gap: 14px; }
.g-kpi { grid-template-columns: repeat(auto-fit, minmax(168px, 1fr)); }
.g-2 { grid-template-columns: 1.6fr 1fr; }
@media (max-width: 1100px) { .g-2 { grid-template-columns: 1fr; } }

.kpi .v { font-size: 26px; font-weight: 700; letter-spacing: -.02em; }
.kpi .r { font-size: 12px; color: var(--txt-3); margin-top: 2px; }
.kpi .l { font-size: 12px; color: var(--txt-2); text-transform: uppercase; letter-spacing: .06em; }
.kpi.destaque .v { color: var(--gold); }

/* cartao de fila: e um botao, entao precisa parecer um */
.kpi.fila { cursor: pointer; transition: border-color .12s, transform .12s; }
.kpi.fila:hover { border-color: var(--gold-dim); transform: translateY(-1px); }
.kpi.fila .v { color: var(--gold); }
.kpi.fila.vazia { opacity: .55; }
.kpi.fila.vazia .v { color: var(--txt-3); }

.barra { height: 8px; border-radius: 6px; background: var(--bg-3); overflow: hidden; }
.barra i { display: block; height: 100%; background: var(--gold); }

/* ------------------------------------------------------------ tabela */
.tabela { width: 100%; border-collapse: collapse; }
.tabela th {
  text-align: left; font-size: 11px; text-transform: uppercase; letter-spacing: .07em;
  color: var(--txt-3); font-weight: 600; padding: 8px 10px; border-bottom: 1px solid var(--line);
  white-space: nowrap;
}
.tabela td { padding: 10px; border-bottom: 1px solid var(--line-soft); vertical-align: middle; }
.tabela tbody tr:hover { background: var(--bg-3); }
.tabela tbody tr { cursor: pointer; }
.tabela .num { text-align: right; font-variant-numeric: tabular-nums; }
.rolagem { overflow-x: auto; }

/* -------------------------------------------------------- etiquetas */
.chip {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 2px 8px; border-radius: 20px; font-size: 11.5px; font-weight: 600;
  border: 1px solid transparent; white-space: nowrap;
}
.chip .x { cursor: pointer; opacity: .6; font-weight: 700; }
.chip .x:hover { opacity: 1; }
.ponto { width: 7px; height: 7px; border-radius: 50%; flex: none; }

.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 7px;
  background: var(--bg-3); border: 1px solid var(--line); color: var(--txt);
  border-radius: 8px; padding: 8px 13px; cursor: pointer; white-space: nowrap;
}
.btn:hover { border-color: var(--gold-dim); }
.btn.pri { background: linear-gradient(140deg, var(--gold), var(--gold-dim)); color: #0b0f18; border: 0; font-weight: 650; }
.btn.pri:hover { filter: brightness(1.07); }
.btn.pq { padding: 5px 9px; font-size: 12.5px; }
.btn.perigo { color: #ffb4b4; border-color: #5b2130; }
.btn:disabled { opacity: .45; cursor: not-allowed; }

.linha { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.entre { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.esp { flex: 1; }
.mudo { color: var(--txt-3); }
.pq { font-size: 12.5px; }
.mono { font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; font-size: 12.5px; }
.quebra { word-break: break-all; }

/* -------------------------------------------------------- filtros */
.filtros { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 10px; }
.campo label { display: block; font-size: 11px; color: var(--txt-3); margin-bottom: 4px; text-transform: uppercase; letter-spacing: .06em; }

/* -------------------------------------------------------- gaveta */
.gaveta {
  position: fixed; inset: 0; z-index: 60;
  background: rgba(4, 7, 12, .6); display: flex; justify-content: flex-end;
}
.gaveta .painel {
  width: min(980px, 100%); background: var(--bg); border-left: 1px solid var(--line);
  overflow: auto; box-shadow: var(--shadow); animation: entra .18s ease-out;
}
@keyframes entra { from { transform: translateX(24px); opacity: .4; } }
/* O cabecalho da ficha NAO e sticky: com etapa, responsavel, etiquetas e
   resumo ele passa de 300px e, no celular, cobriria a tela inteira sem
   deixar ver a linha do tempo. Para fechar: o X, o clique fora ou Esc. */
.gaveta .cab {
  background: var(--bg-2);
  border-bottom: 1px solid var(--line); padding: 16px 20px;
}
.gaveta .cab .fechar {
  position: sticky; top: 10px;
}

/* a historia do lead em frases, para o suporte ler enquanto atende */
.resumo {
  margin-top: 14px; padding: 12px 14px;
  background: var(--bg); border: 1px solid var(--line-soft);
  border-left: 3px solid var(--gold); border-radius: 8px;
  display: grid; gap: 3px; line-height: 1.6;
}
.resumo b { color: var(--txt); font-weight: 650; }
.resumo .alerta { color: #ffb4b4; margin-top: 4px; font-weight: 600; }

/* filtros rapidos: as filas que o suporte e o SDR abrem todo dia */
.rapidos { display: flex; gap: 8px; flex-wrap: wrap; }
.rapidos button {
  background: var(--bg-2); border: 1px solid var(--line); color: var(--txt-2);
  border-radius: 20px; padding: 6px 13px; cursor: pointer; font-size: 13px; white-space: nowrap;
}
.rapidos button:hover { border-color: var(--gold-dim); color: var(--txt); }
.rapidos button.on { background: var(--gold); border-color: var(--gold); color: #0b0f18; font-weight: 650; }

.abas { display: flex; gap: 4px; border-bottom: 1px solid var(--line); margin: 14px 0 0; }
.abas button {
  background: none; border: 0; border-bottom: 2px solid transparent;
  padding: 9px 12px; color: var(--txt-2); cursor: pointer;
}
.abas button.on { color: var(--gold); border-bottom-color: var(--gold); }

/* ------------------------------------------------------ linha do tempo */
.tempo { position: relative; padding-left: 26px; }
.tempo::before { content: ""; position: absolute; left: 8px; top: 6px; bottom: 6px; width: 2px; background: var(--line); }
.tempo .item { position: relative; padding: 0 0 16px; }
.tempo .bolinha {
  position: absolute; left: -22px; top: 4px; width: 12px; height: 12px;
  border-radius: 50%; background: var(--bg-3); border: 2px solid var(--line);
}
.tempo .quando { font-size: 11.5px; color: var(--txt-3); }

/* ---------------------------------------------------------- modal */
.modal { position: fixed; inset: 0; z-index: 80; background: rgba(4, 7, 12, .66); display: grid; place-items: center; padding: 20px; }
.modal .cx { background: var(--bg-2); border: 1px solid var(--line); border-radius: 14px; width: min(620px, 100%); box-shadow: var(--shadow); }
.modal .cx > header { padding: 16px 18px; border-bottom: 1px solid var(--line); font-weight: 650; }
.modal .cx > .corpo { padding: 18px; display: grid; gap: 12px; max-height: 66vh; overflow: auto; }
.modal .cx > footer { padding: 14px 18px; border-top: 1px solid var(--line); display: flex; justify-content: flex-end; gap: 8px; }

/* ---------------------------------------------------------- login */
.login { display: grid; place-items: center; min-height: 100vh; padding: 20px; }
.login .cx { width: min(400px, 100%); background: var(--bg-2); border: 1px solid var(--line); border-radius: 16px; padding: 30px; box-shadow: var(--shadow); }
.login .marca { display: flex; align-items: center; gap: 12px; margin-bottom: 22px; }

/* ---------------------------------------------------------- avisos */
.toasts { position: fixed; right: 18px; bottom: 18px; z-index: 200; display: grid; gap: 8px; }
.toast {
  background: var(--bg-3); border: 1px solid var(--line); border-left: 3px solid var(--gold);
  border-radius: 8px; padding: 11px 14px; box-shadow: var(--shadow); max-width: 360px;
  animation: sobe .2s ease-out;
}
.toast.ok { border-left-color: var(--ok); }
.toast.err { border-left-color: var(--err); }
@keyframes sobe { from { transform: translateY(8px); opacity: 0; } }

.vazio { text-align: center; padding: 44px 20px; color: var(--txt-3); }
.pre {
  background: var(--bg); border: 1px solid var(--line-soft); border-radius: 8px;
  padding: 12px; overflow: auto; max-height: 340px; font-size: 12px;
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; white-space: pre-wrap; word-break: break-word;
}

.paginacao { display: flex; align-items: center; gap: 8px; justify-content: flex-end; padding-top: 12px; }

@media (max-width: 860px) {
  .shell { grid-template-columns: 1fr; }
  .side { position: fixed; left: 0; top: 0; bottom: 0; width: 232px; z-index: 90; transform: translateX(-100%); transition: transform .2s; }
  .side.aberta { transform: none; }
  .conteudo { padding: 16px 14px 60px; }
  .top { padding: 12px 14px; }
}
.menu-mob { display: none; }
@media (max-width: 860px) { .menu-mob { display: inline-flex; } }